Medicaid Member Advisory Council

The Medicaid Member Advisory Council (MMAC) is a new initiative aimed at improving Medicaid services and member experience. The council provides an opportunity for Medicaid members to share their experiences, challenges, and feedback to guide decisions and improve services.

The MMAC is open to Medicaid members or caregivers of Medicaid members, from Brooklyn, Manhattan, and Queens. We are looking for individuals from diverse backgrounds and experiences to ensure a representative council.

Information on how to apply will be available on the WholeYouNYC website. We encourage interested members to visit the website for application details and deadlines.

Members will be able to make a meaningful impact on Medicaid service provision and member experience. MMAC members will be compensated for their participation in each meeting. Light refreshments will also be provided at each meeting.

MMAC members are expected to attend six meetings a year (every other month) and an onboarding session. Members may be asked to participate in additional activities such as community engagement events or an SCN Governing Board meeting. The exact time commitment will be outlined during the onboarding process.

Member feedback will be used to guide decisions and improve services. PHS will share success stories and examples of how feedback has led to tangible changes. Regular updates will be provided to keep members informed of the council's impact.

MMAC members will receive regular email updates with important information, meeting details, and updates on council activities. Additionally, the WholeYouNYC website will host resources, meeting materials, and updates.

For more information about the MMAC, please visit the WholeYouNYC website or contact the PHS Community Engagement Team at supportwholeyounycscn@healthsolutions.org.